PRISMWALL · SUPPORT

How can we help?

Tell us what happened and we’ll use the details to investigate.

Email support@prismwall.app
01

Gameplay

Include your iPhone model, iOS version, game mode, and the action you expected.

02

Game Center & multiplayer

Confirm whether Game Center was signed in and whether the issue happened before, during, or after a match. Do not send passwords or authentication codes.

03

Safety & player reports

Use the in-app report or block controls when available. You can also email the public display name, approximate time, and match context.

04

Account deletion

Use the delete-account control in the Multiplayer screen. It removes the Prismwall public profile and Game Center link; it does not delete Apple-owned Game Center data or local device scores.